It is an honour to sit down and craft a letter to share my thoughts on the Airvent Group with you, our valued clients. I strive to write this letter with the goal of simply discussing our company and the future we face together. The Airvent Group prides itself in offering our customers responsive, competent and excellent service. Our customers are the most important part of our business, and we work tirelessly to ensure your complete satisfaction, now and for as long as our journeys are aligned. I really feel proud and blessed when I look back at the significant and remarkable 17-year journey within the Airvent business. Our substantial growth, and continual growth, shows me that we have stayed true to our philosophy. We hold our core values in high regard, and it keeps us focused and humble in all our business decisions.
We have recently aligned our 9 separate business and strategically housed them under the holding company Airvent Group. This has helped us with our brand identity and our company directors are doing a fantastic job of not only focusing on their individual company goals, but are working together to achieve the Airvent Groups goals and strategies. This is a very exciting time for all of us, and I know that you, as our valued customer, will be benefiting from this new venture. Please have a look on our Airvent Group website at what our companies can offer you. We have been very busy launching new websites for all our companies, some are still being developed, but we would love for you to peruse them and feedback is always welcome!
Keeping up with technology is a big part of our business success. We align ourselves with only the best suppliers and staff members, so that we can keep you satisfied. One of our big in-house projects that we are working on at the moment, is the implementation of Salesforce into our business. We are custom developing it, to assist our sales engineers and back house operations, to be able to give even better service. Hopefully this will be launched by the middle of the year, if not sooner!
Currently, my biggest passion is our HVAC Training Academy. We have just taken on 3 new learners, and given them the opportunity to study and train as technicians. We have provided housing, food and an allowance for them, all in the hope that we will assist them in reaching their dreams. Guidance from the Airvent family will be given daily, to support them, and in doing so, ensure their success in life. I have always believed that the most powerful and enduring brands are built from the heart. They are the companies that are authentic, real and sustainable, and the Airvent Group is all about heart.
Mark Rogers – CEO Airvent Group